PROTECTION OF PERSONAL DATA

AC Klinik > PROTECTION OF PERSONAL DATA

IT IS THE INFORMATION TEXT OF AC KLINIK LTD.ŞTİ ACCORDING TO THE LAW ON THE PROTECTION OF PERSONAL DATA

In accordance with the Law on the Protection of Personal Data No. 6698, your personal data, in the capacity of Data Controller, will be recorded and stored by our Company, limited only to our commercial activities, in order to carry out medical health services, to ensure maximum customer satisfaction, and to quickly resolve your questions and problems, It can be processed by updating, transferring and/or classifying.

We would like to point out that in accordance with the Laws and Regulations issued by our Company to protect the fundamental rights and freedoms of individuals, especially the privacy of private life, and to protect personal data, our Company provides appropriate security in order to prevent unlawful processing of your personal data, to prevent unlawful access and to ensure its preservation. takes all technical and administrative measures to ensure the level of

The personal data that we will process as a data controller are given below, but not limited to those stated here:

METHODS OF OBTAINING YOUR PERSONAL DATA

  • The use of certain sections during the use of our company’s website
  • Filling out some forms
  • Sharing by you while reaching our company via e-mail address or telephone on our website
  • Your personal data is collected for the purposes of using our website or sharing data with our company via e-mail or mobile applications, but not limited to the implementation of existing company policies and procedures. However, the methods mentioned are exemplary and the methods of obtaining your data are not limited to these.

YOUR PERSONAL DATA PROCESSED BY OUR COMPANY

Your data, which is processed by our company in the capacity of Data Controller and considered as personal data in accordance with the Law on Protection of Personal Data No. 6698, is shown below. However, the specified data are not limited to these.

  • Your identity data such as your Name, Surname, Turkish Identity Number, if you are not a Turkish citizen, your passport number or temporary TR identity number, place and date of birth, marital status, gender, and a photocopy of your submitted TR Identity Card, Passport or Driver’s License,
  • Your contact data such as address, telephone number, e-mail address,
  • Your data such as profession, bank account and IBAN number
  • Your private health insurance data and Social Security Institution data for the purpose of financing and planning health services.
  • Your browsing information, IP address, browser information obtained during the use of our website and mobile application

In addition to your personal data listed above, your special personal data listed below but not limited to these are also processed.

  • Your health data obtained during the execution of medical diagnosis, treatment and care services such as test results, examination data, prescription information.
  • Your video recordings taken with a closed circuit camera system during your visit to our clinics.
  • Your Intraoral – Before and After photos
  • Your panoramic X-ray and Tomography images
  • Your history and treatment plans

PURPOSE AND LEGAL BASIS OF PROCESSING YOUR PERSONAL DATA

Your personal data;

  • Informing about your appointment,
  • Confirmation of your identity,
  • Confirmation of your relationship with the contracted institutions,
  • Financing of health services, meeting the expenses of examination, diagnosis and treatment, sharing your requested information with private insurance companies,
  • Invoicing,
  • Analyzing to improve health services, training our employees,
  • Fulfillment of your quality improvement activities,
  • Answering all your questions and complaints about your health services,
  • Taking all necessary technical and administrative measures within the scope of your data security,
  • Participation in campaigns and giving campaign information,
  • In order to measure, increase and research patient satisfaction

Within the framework of the Law on the Protection of Personal Data No. 6698, the Basic Law on Health Services No. 3359, the Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates, Regulation on Private Hospitals, Regulation on the Processing of Personal Health Data and Protection of Privacy, Ministry of Health regulations and other legislation. is processed.

Your health data, which is one of your private data, is processed by our doctors, who are under confidentiality obligation, for the purpose of protecting public health, preventive medicine, medical diagnosis, treatment and care services.

Our company processes your data primarily within the scope of your explicit consent. However, in cases where express consent is not obligatory in the KVKK Law No. 6698, in the cases listed in Article 5 of the KVKK Law No. 6698

It is also processed without your specific consent.

Data on race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, disguise and dress, membership in associations, foundations or unions, health, sexual life, criminal convictions and security measures, and biometric and genetic data are of special nature. is personal data. Private personal data is limited to these. Your Personal Data of Special Quality as mentioned above cannot be processed without your explicit consent. In the cases listed in Article 6 of the KVKK Law No. 6698, it is also processed without your special consent.

METHOD OF COLLECTING AND STORING YOUR PERSONAL DATA

Your personal data that you share with our company may be collected through automatic or non-automatic methods, offices, branches, website, verbally, in writing or electronically. Your personal data will be stored in electronic and/or physical media. Our company implements the necessary business processes design and technical security infrastructure developments in order to prevent your personal data provided and stored by our company from being exposed to unauthorized access, manipulation, loss or damage in the environments where they are stored.

Your personal data will be processed by taking all necessary information security measures, provided that it is not used outside the purposes and scope notified to you, and will be stored and processed during the legal retention period or, if such a period is not foreseen, for the period required by the processing purpose. When this period expires, your personal data will be removed from our Company’s data streams by deletion, destruction or anonymization methods.

TRANSFER OF YOUR DATA IN DOMESTIC AND ABROAD

Your personal data, Law No. 6698 on the Protection of Personal Data, Health Services Basic Law No. 3359, Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliates, Regulation on Private Hospitals, Regulation on the Processing and Privacy of Personal Health Data and regulations of the Ministry of Health and other within the framework of the relevant legislation provisions and for the purposes described above;

  • With the Ministry of Health, sub-units and family medicine centers affiliated to the Ministry,
  • With private insurance companies (health, retirement, life insurance, etc.),
  • With the Social Security Institution,
  • With the General Directorate of Security and other law enforcement agencies,
  • With the General Directorate of Population,
  • With the Turkish Pharmacists Association,
  • With judicial authorities,
  • Laboratories, medical centers, medical devices and institutions providing health services in the country or abroad, with which we cooperate for medical diagnosis and treatment,
  • If you are referred, with the health institution to which you were referred or applied,
  • With your authorized legal representatives,
  • With regulatory and supervisory institutions and official authorities,
  • With your employer if your billing will be made to your employer,
  • It can be shared with your suppliers, support service providers and business partners whose services you benefit from or cooperate with.

Your personal data cannot be transferred to third parties in the country without your explicit consent. However, it can be transferred without your explicit consent if one of the conditions specified in the second paragraph of Article 5 of the Law on Protection of Personal Data No. 6698 and in the third paragraph of Article 6 are taken, provided that adequate precautions are taken.

Your personal data may be transferred abroad with your explicit consent. It cannot be transferred without your consent. However, the existence of one of the conditions specified in the second paragraph of Article 5 and the third paragraph of Article 6 of the Personal Data Protection Law No. 6698 and in the foreign country where the personal data will be transferred; a) In the absence of sufficient protection, b) In the absence of sufficient protection, data controllers in Turkey and the relevant foreign country undertake to provide adequate protection in writing and may be transferred abroad without the explicit consent of the person concerned, provided that the Board has permission.

YOUR RIGHTS ACCORDING TO ARTICLE 11 OF KVKK No. 6698

By applying to our company, your personal data;

  • Learning whether it is processed or not,
  • Requesting information if processed,
  • Learning the purpose of processing and whether it is used in accordance with its purpose,
  • Knowing the third parties to whom it was transferred in the country / abroad,
  • Requesting correction if it is incomplete / incorrectly processed,
  • Requesting deletion / destruction within the framework of the conditions stipulated in Article 7 of the KVKK,
  • Requesting notification of the transactions made pursuant to subparagraphs (5) and (6) above, to the third parties to whom it has been transferred,
  • Objecting to the emergence of a result against you due to the analysis exclusively by automated systems,
  • You have the right to demand the compensation of the damage in case you suffer damage due to unlawful processing.

Pursuant to paragraph 1 of Article 13 of the KVKK Law, you may submit your request to exercise your above-mentioned rights in writing or in another direction determined by the Personal Data Protection Board.

You can send it to our Company with the following procedures.

In order to exercise your above-mentioned rights, you can apply to our company by using the necessary information to identify you and the contact information we provide below.

Contact information:

Title :AC KLINIK LTD. STI.

  • By filling out the “Application Form Pursuant to the Law on Protection of Personal Data” on the acklinik.com website
  • Bağdat Caddesi Kılıçoğlu Apt. No:451 K:2 D:6 34740 Kadıköy/Istanbul by personally delivering
  • By sending it by notary public or by post.
  • You can send it to acklinik@hotmail.com with a secure electronic or mobile signature, via your registered e-mail address or your registered e-mail address in your system.

We will finalize your request, which you convey to our Company, which is the Data Controller, free of charge, within 30 (thirty) days at the latest. However, if the transaction requires an additional cost, the fee in the tariff determined by the Personal Data Protection Board must be paid by you.

As the Data Controller, we can accept your request or reject it by explaining the reason and notify you of our response in writing or electronically. If your request in your application is accepted, we will act as the Data Controller. If your application is due to an error of our Company as the Data Controller, a fee will be returned to you if you have been charged for your application.

STORAGE PERIOD OF YOUR PERSONAL DATA

Your personal data will be kept for as long as necessary for the purpose for which they are processed, in order to fulfill the obligations arising from the nature of the commercial activity between you and our company and for the application of workplace rules.

In addition, if the processed data has been processed due to a contract concluded later, in case of any dispute that may arise from the employment contract or commercial contract, limited to the purpose of making the necessary defenses within the scope of the dispute, and as determined in accordance with the relevant legislation, from the termination of the business and commercial relationship. It will be able to keep personal data during the 10(ten) year statute of limitations.

PRINCIPLES OUR COMPANY IS BASED ON WHEN PROCESSING YOUR DATA

Our company observes the following principles when processing your data:

  • Processing your personal data in accordance with the law and honesty
  • Accurate personal data processing
  • The scope of the processing is certain
  • Processing for legitimate purposes
  • Processing; be relevant, limited and proportionate to the purpose for which the data is collected or reprocessed
  • Keeping your data up to date
  • Keeping your data for as long as necessary for the purpose for which it was processed

OUR MEASURES AND COMMITMENTS REGARDING DATA SECURITY

Our company undertakes to protect the data it processes in a safe and reasonable manner in accordance with the Law on the Protection of Personal Data No. 6698. In order to prevent the unlawful processing and access of your personal data and to ensure the preservation of your personal data, it carries out technical and administrative measures to ensure the appropriate level of security by using various methods and security technologies. In addition, your personal data of special nature is processed by taking adequate measures determined by the Board.

The company will not disclose the personal data it has obtained to anyone else in violation of the provisions of this clarification text and the Law on the Protection of Personal Data No. 6698, and will not use it for purposes other than processing. The Company declares that in case your personal data is shared with outsourcing service providers in accordance with the provisions of this clarification text, the said outsourcing suppliers will also comply with the commitments under this article.

AC CLINIC LTD. STI..